ADMINISTRATIVE DIRECTOR OF NURSING - ACUTE CARE SERVICES
Midlothian, VA
St. Francis Medical Center
Job Summary
The Administrative Director is responsible for twenty-four hour accountability, integration, facilitation, and coordination of the leadership, management, and clinical practice of the Care Centers/Division. Serves as a professional role model, leader, mentor, and clinical resource/educator for nurses and other members of the health care team. Develops SQP/Care Center goals and objectives with other staff based on analysis of targeted outcome measures of clinical and managerial processes. Strives for operational excellence for patients related to cost, quality, service, and patient outcomes. Is responsible for development and implementation of plans that will support the overall strategic quality plan for service lines involving the assigned Care Centers. Represents the Nursing Leadership and is a liaison to internal and external customers, including physicians. Participates in professional development activities and is active on hospital-wide and physician committees. Demonstrates various styles of leadership. Participates in business development activities for the organization; is accountable for overall budget development, monitoring and variance analysis of multiple units.
Employment Qualifications
- Must be a graduate of an accredited program of professional nursing or appropriate clinical specialty. A baccalaureate degree is required – Masters degree is preferred.
- Must possess current license as a Registered Nurse from the Commonwealth of Virginia or awaiting reciprocity, or licensure in specialty.
- Work requires knowledge of organization and operation of a patient care unit and patient care techniques and methods. Possesses knowledge generally acquired through five to seven years experience in a leadership position.
- Must have a broad-based knowledge of clinical, psychosocial, and patho/physiological theories relating to patient diagnosis and treatment. Possesses the ability to perform the range of patient care techniques found in general practice including the unusual and non-routine as normally acquired through three to five years experience as a professional nurse.
- Must have previous work experience in a management position that required knowledge of financial management, personnel supervision and practice, systems and service line development, associated regulatory, licensure, and certification requirements, marketing and contract development.
Essential Job Functions
- Identifies proactively and prospectively the need for change and process improvements or operational excellence related to cost, quality, and service.
- Listens and responds verbally, non-verbally and in writing to promote understanding and the building of productive working relationships. Communicates pertinent information to staff which affects daily operations and goal achievement.
- Facilitates creative problem solving by identifying, defining, and analyzing issues and underlying causes.
- Facilitates nurse managers/others to achieve professional development goals and fulfill their career potential. Encourages and supports the use of formal career advancement programs. Utilizes appropriate resources to teach and improve clinical practice among staff.
- Utilizes creativity and innovation to develop plans, methods, and work organization to efficiently maintain and improve practices.
- Prioritizes opportunities and sets desirable, agreed upon outcomes.
- Maintains a current knowledge of the changing marketplace and related issues and integrates that knowledge into the planning and strategic direction setting for the organization. Works to develop and implement a comprehensive marketing plan for the Care Center.
- Collaborates with other healthcare providers, payors, consumers, and administrators to develop patient related programs.
- Develops Care Center budgets in accordance with organizational goals. Demonstrates ability to manage resources and programs/activities within Care Center budget. Ensures fiscal and productivity targets are met.
- Participates in development of positive physician relations and physician recruitment for the services included in the Care Center.
- Sets an example for others by integrating the organization’s operating principles, values, vision and mission, QI, and customer service standards into the day-to-day functioning within the organization. Shapes mission and values foundation by guiding others individually and in teams to a common vision and mission by appealing to their values and interests. Uses vision in leading to meet defined targeted outcomes. Promotes quality by seeking to continually improve processes and systems to enhance patient care delivery.
- Possesses and demonstrates an understanding of personal motivation, values, strengths, and developmental opportunities and uses that understanding to promote positive self-change. Accepts and integrates constructive feedback. Demonstrates a knowledge of personal/professional strengths, weaknesses, opportunities, limits, and impact on others.
- Organizes and utilizes a team approach to meet the needs of the Care Center/organization. Articulates and demonstrates to individuals how to work together to solve common problems and attain shared goals. Facilitates interpersonal, intra/interdepartmental, and inter facility relationships. Willingly transfers authority, holds team accountable and provides appropriate feedback.
- Maintains productivity standards via recruitment and retention of appropriate staff.
- Facilitates the organizational performance evaluation program for each employee in the Care Center.
- Ensures that each Care Center employee meets and maintains organizational performance standards.
- Ensures that the Care Center is in compliance with all regulations, certification, and licensure requirements.
- Facilitates recruitment and retention strategies. Is accountable for retention targets.
- Provides Administrative coverage in absence of CNO.
- Demonstrates ability, skill, and subject matter expertise in field and acts as a leader and resource to managers and others.
- Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned areas. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient’s status and interprets the appropriate information needed to identify each patient’s requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
- Demonstrates leadership competencies relevant to the position.
